Best Auto ToYourRescue™ 24 Month Roadside Assistance Program
ToYourRescue™ 24-Hour Roadside Assistance is yours at no additional charge when you repair your vehicle with a participating Best Auto repair shop. The program begins on the date identified on your invoice and continues for 24 months from that date.
Benefits include: reimbursement of two (2) claims per 12-month period for covered roadside assistance service, up to $75.00 per covered vehicle, anywhere in North America.
For roadside assistance,
call 1-855-246-6003 toll free,
24 hours a day, 7 days a week.
NEW: You now have a choice!
The ToYourRescue program allows customers to use a licensed tow truck of their choice, or
the program’s existing North American service provider (at the toll free number above) –
a roadside dispatch service that operates 24 hours a day, 365 days a year.
(*see reimbursement procedures below)
- lock-out assistance
- flat tire assistance
- battery jump-start
- emergency gasoline (where permitted), oil, fluid and water delivery (Customer pays for cost of actual fluids delivered.)
The ToYourRescue™ Program covers emergencies and is not intended to be a substitute for proper vehicle maintenance or repair. The driver of the Covered Vehicle must be with the Covered Vehicle when the service provider arrives.
*Reimbursement Procedures: To file a reimbursement claim, you must submit the following information within sixty (60) days of the disablement:
1. Your current contact information including phone number and address; who the driver of the vehicle was at time of disablement and their relation to the vehicle owner identified on the invoice; and type of assistance for which you are requesting reimbursement.
2. Copy of one of the following documents: (i) the original receipt for roadside assistance service performed; or (ii) your credit card statement showing the charge for roadside assistance – please conceal your credit card number before sending your statement.
3. Copy of the invoice from the repair facility showing the following:
• Name and Address of the Repair Facility, and
• A Legible Date, and
• Customer Name, Home Address, Phone Number, and
• Vehicle Year, Make, Model
Submit reimbursement claims by:
Fax: 1-866-924-3668 (toll-free)
Mail: Customer Care, P.O. Box 17659, Golden, CO 80402